Located in a prominent corner of Metalcloak’s 45,000 sq. ft. building in Rancho Cordova, California, CloakWorks 4×4 is the result of “carefully listening to customers and finding out what they need, what they want, and determining what Metalcloak can deliver,” says Matson Breakey, VP Marketing & Sales at Metalcloak. “That feedback has always been a critical part of Metalcloak’s growth and product development.”
“Everyday we get calls from customers asking us if we do installs,” Matson continues, “and for the most part we refer them to our Authorized Installer Network across the country – that won’t change.”
According to Matson, CloakWorks 4×4’s focus will be on Concierge Level service, Quick Turnaround, and premium product offerings – “we have a wide range of products available to us from some of the best manufacturers in the industry,” adds Matson “and our goal will be to provide the service and quality customers have come to expect from Metalcloak.”
To build this new business, Metalcloak joined forces with the well-known and outspoken owner of Extreme Gear Off-Road, Scott Arentz, who will be joined by Dell Rara, 14 year veteran mechanic and off road specialist.
“We have over 50 years of combined Jeep customization experience coming into CloakWorks – it’s all part of making our tagline mean something special – Building Your Adventure.”
Information: MetalCloak, 916-631-8071, www.MetalCloak.com / www.CloakWorks.com
The post Metalcloak Expands Customer Service with CloakWorks 4×4 appeared first on RockCrawler 4x4 and Offroad Magazine.
- Metalcloak Adopts the “Gold Standard”
- MetalCloak’s 6Pak(TM) Upgrade Breathes New Life into Your Long Arm Kit
- Metalcloak’s Adjustable Rear Bump Stop System Makes Designing Your JK Suspension Easy